PaidReview.co.uk

How much does mystery shopping cost in the UK?

Updated 21 October 2026 · PaidReview.co.uk

In short

Mystery shopping in the UK ranges from a few pounds per visit for short phone and website checks to much more for long, detailed in-person assessments. Price depends on the type of visit, how long it takes, how detailed the report is and how many visits you buy. PaidReview charges £5 per visit, in bundles from 50 visits (£250).

What affects the price

  • Type of visit: a phone call or website check takes minutes; an in-person visit with travel takes longer.
  • Report detail: a short scored report costs less than a long questionnaire with audio recordings.
  • Volume: buying many visits at once usually lowers the price per visit.
  • Account management: traditional agencies often add setup fees and monthly retainers.

PaidReview pricing

BundlePricePer visit
50 visits£250£5
100 visits£500£5
250 visits£1,250£5
500 visits£2,500£5

No subscription, no setup fee. Every visit is checked against proof before the report reaches you.

Getting value for money

  1. Start with the channels most customers use. For many small businesses that is the phone and the website.
  2. Buy enough visits to spot patterns. Fifty visits tells you far more than five.
  3. Act on what you learn, then test again to see if it worked.

See how PaidReview mystery shopping works, or set up your business account. Visits start from £250 for 50.

Common questions

Is cheap mystery shopping worth it?

For phone and website checks, short visits at volume often give more useful insight than a handful of expensive ones, because you see patterns rather than one-off experiences.

Are there any extra fees with PaidReview?

No. You pay £5 per visit, ordered in bundles of 50, 100, 250 or 500. There is no subscription and no setup fee.

How Much Does Mystery Shopping Cost in the UK? | PaidReview